Frequently Asked Questions
Have a question? We've gathered answers to some of the most common questions about ordering custom tote bags from Signal Swag. If you don't see what you're looking for, we're always happy to help.
Can I customize the bags with my logo?
Yes! Most of our tote bags can be customized with your logo or artwork using a variety of decoration methods. Product pages include available imprint options, and we're happy to answer questions before you place your order.
What are your minimum order quantities?
Minimum order quantities vary by product and decoration method. You'll find minimums on each product page, or you can contact us if you're looking for guidance on the best option for your project.
Can I order a sample before placing a larger order?
In many cases, yes. If you'd like to see a product in person before placing a larger order, contact us and we'll let you know what sample options are available.
How long does production take?
Production timelines vary depending on the product, decoration method, and order size. If you're ordering for a conference, employee onboarding, or another event with a deadline, let us know—we'll help you choose products that fit your timeline whenever possible.
What file types do you accept for logos and artwork?
Vector files (.AI, .EPS, or .PDF) typically provide the best print quality, but we can review most file types. If you're unsure whether your artwork is ready for production, send it our way and we'll help you determine the best option.
Can you help if I'm not sure which tote bag to choose?
Absolutely. Every event and audience is different. Whether you're planning a trade show, welcoming new employees, or looking for customer gifts, we're happy to help you narrow down the options based on your goals, budget, and timeline.
Do you offer design assistance?
If you already have artwork, we'll help ensure it's ready for production. If you have questions about logo placement, sizing, or print methods, we're happy to provide guidance before your order moves into production.
Can I request a quote before placing an order?
Yes. If you'd like pricing for a specific quantity or want to compare a few different products, contact us and we'll be happy to prepare a quote.
Do you only sell tote bags?
We're currently focused on thoughtfully curated custom tote bags. As Signal Swag grows, we'll expand into additional product categories while continuing to provide the same expert product guidance and curated approach.
Still have a question?
We're here to help.
Whether you're planning an event, onboarding new employees, or simply exploring ideas, we'd love to answer your questions and help you find the right branded tote bags for your project.